The average broadband user now spends 15 hours every single week online – that’s over a month each year! Make sure it’s time well spent by getting the best possible broadband deal for you.

Broadband Buying Tips

Of the 13 million broadband subscribers in the UK, 60 per cent are paying more than necessary for the broadband service, wasting around £749 million every year, according to a survey by uSwitch.com. And not only are Brits paying too much, but many are also unsatisfied with the service they receive too. Yet despite this only 26 per cent have switched their supplier in the last year.

If you are looking to get connected to broadband or are looking to switch provider, follow our advice below to find the best deals for you:

• Broadband Buying Tips: Do your research. Price, of course, is a major factor when choosing broadband, and the market is so competitive that you can find fantastic offers if you search around, including “free” broadband offers – although of course this is only useful to you if you want the products it comes “free” with. Price comparison websites are a huge time-saver.

• Broadband Buying Tips: Look at the product’s high speed capabilities, and how these will match with your needs. Obviously, you want the fastest possible, but this might not be available to get in your home, which depends on factors such as how close your home is to the supplier’s “exchange.” Check this with an online broadband speed checker, and don’t waste cash signing up for a broadband connection that is faster than you can get. The average connection speed in the UK is 2mb at an average cost of £16 per month, with the top connection speed available being 24Mb at a cost of £24 per month.

• Broadband Buying Tips: You should never have to choose between a good price and good service, so find a deal that offers both. Look at customer service ratings - there’s no point getting a fantastic deal if you’ll have to wait months for them to find the time to connect you. You also need to know that you’ll be able to get the technical support you need, and that any glitches will be fixed promptly. Here again, it helps to use price comparison and consumer satisfaction websites to gauge what kind of service you are signing up for.

• Broadband Buying Tips: Look at how much the deal allows you to download – cheaper deals often limit this, so if you enjoy downloading music and video files, rather go for an “unlimited” package.

• Broadband Buying Tips: Always read the small print! There are usually extra charges like a one-off connection cost and phone line costs that are not mentioned in the headlines.

• Broadband Buying Tips: Often, buying a package is really the cheapest way to go – if you’re going to pay for TV channels, mobile phone contracts, line rental, or international phone calls anyway, you could find all your needs met for a much cheaper overall price. Plus, they are so much simpler, as you only end up paying one bill a month. There are lots of bundle packages around, so it still pays to compare all your options and only pay for what you actually want.

• Broadband Buying Tips: Never go for a deal simply because you’ll get a free gift, even if it’s a laptop. Broadband companies often use merchandise to lock customers into lengthy and expensive contracts, often with slower speeds. So as broadband gets faster, you won’t be able to upgrade, plus they don’t have to offer you great service because you’re stuck with them for years. Look at the deal alone and don’t even consider freebies as part of the package unless you were going to buy them anyway – in which case, if the broadband deal itself is good, you’ve found yourself a great offer!

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